The AI answers every call
Tenants, owners and contractors are taken care of immediately, with no waiting queue or voicemail.
For property management,
a line that never rings out into the void
Tenants, owners, emergencies: every call is answered, qualified and logged, even outside office hours.
100%
of tenant and owner calls answered
24/7
reachable, even for a leak at 2 a.m.
< 1 s
before the caller is taken care of
0
urgent request lost or forgotten
The benefits, in practice.
How it works.
You set your rules
On-call duty, technical emergencies, viewings, transfers: Tinos follows the logic of your agency and each unit.
The AI processes and qualifies
Every call is understood, the nature of the request identified, the address and unit recorded, all summarized automatically.
Everything syncs automatically
Rental management software, calendar and file record are updated with no manual re-entry.
Before Tinos, we missed calls right in the middle of viewing sessions, and tenant emergencies went to voicemail in the evening. Now a leak reported at 9 p.m. goes straight to the on-call service with the address and the unit, and our viewing applicants are already scheduled when we open the agency.
Everything you need to know
Yes, and that's intentional. Tinos introduces itself as an assistant at the start of the call. Transparency builds trust, and it's the rule in Europe. The rest is up to you: its name, its tone, the way it speaks on your behalf. An AI that owns what it is, in your image.
Tinos detects the emergency, gathers the address, the unit and the nature of the problem, then immediately alerts the on-call service or the manager according to your rules. Nothing waits until the next morning.
Yes. Tinos works with your agency's or management department's existing number, or with a dedicated number if you prefer to separate the flows.
A few minutes are enough to configure your on-call rules, your request types and your viewing slots, then start receiving calls.
Yes. Qualified calls, appointments and requests flow into your rental management software or your real estate CRM, and you keep control over the assistant's tone, rules and actions.
Never lose another tenant or owner on the phone.
Tinos answers for your agency 24/7, qualifies emergencies and fills your viewing calendar, while your team manages the files.