Receive only
the right leads

Tinos collects the caller’s name, callback number and reason for calling, plus the service address if you turn that option on. For anything else, such as budget, timeline or type of project, you add your questions to your instructions: the answers appear in the call transcript, and the key points in its summary. For security, Tinos asks for neither bank details nor medical details, and politely stops a caller who starts to give them.

Yes. You write your criteria in plain sentences in your instructions, for example your service area or the requests you do not handle, and Tinos applies them to the following calls. Each call is then classified (appointment, quote, emergency, information or spam) so you can quickly find the requests that matter.

No. Tinos asks one question at a time, does not ask again for information already given and does not insist if the lead prefers not to answer: your team can fill in the gaps when calling back. When the caller’s number is displayed, Tinos simply confirms it instead of asking them to dictate it.

You decide what happens next. Depending on your preferences, Tinos can forward the inquiry, add the contact to your Tinos address book, send you a summary, or directly offer an appointment.

Yes, as soon as you block their number. After the call, Tinos spots sales calls and automated calls and labels them “Spam” in your conversations, where a filter lets you set them apart. Block a number from the conversation or from your contacts: its next calls are declined before your assistant answers, with no notification and no charge.

Yes, by default: each new caller becomes a card in your contacts, with their number and call history. You can turn this automatic addition off, and in a team, each card shows who follows up that client.

Yes, in one click: your phone’s contacts export, an Excel file or a CSV. Tinos reads the file, shows you the cards it found before importing, and skips the ones already in your address book.